Team members can only be effective when they have the required knowledge to perform the tasks they are responsible for. There’s no question that a good onboarding is crucial when welcoming a new team member. Both in terms of employee retention and the individual’s short-term effectiveness within the organization.
Continue reading »Agencies are relatively easy to start and don't require an elaborate business plan before they get going. They often find their way in the market organically by responding to demand. While this is great for short-term survivability, it's not the best way to if it wants to position itself for long term growth. So how would our agency look if we were to start over all again? These are the traits I'd carefully weigh when starting a new agency from scratch.
Continue reading »When you buy a brand new car you expect to be able to bring it in for maintenance. The same is true for a digital property. The harsh truth is that most digital agencies suck at providing any type of support once they wrap up a project. How would you feel about getting stranded in a new car and having no one to call?
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